Our research support team is here to assist with orders, product questions, documentation requests, and more.
Email Us →Prefer a form? Drop your details and message below and we’ll get back to you within 24 hours.
Email us at official@shopsomaresearch.com with your order number and we’ll send current status, shipping updates, and tracking — no account required.
All sales are final. Once an order is placed it cannot be changed, cancelled, or refunded. If there is a problem with your order when it arrives, email official@shopsomaresearch.com within 7 calendar days of delivery.
All major credit and debit cards are accepted at checkout. Every payment is encrypted and processed securely.
Yes. For lab, institutional, or bulk orders, email official@shopsomaresearch.com and our team will set you up with volume pricing and the documentation you need.
Our research support team typically responds within 24 hours, Monday–Friday.
